Developing a Team Member

Developing a Team Member

Nietschze exaggerated when he said:

What does not destroy me, makes me stronger.

Your greatest responsibility is to your team. You should know each of them well. You should stretch your team, but not overburden them. You should usually talk to them about the way they are being stretched. If they buy in to it, they will be well motivated. On each project, or every other project, try to stretch them in both a way that they suggest and a way that you think will be good for them. Stretch them not by giving them more work, but by giving them a new skill or better yet a new role to play on the team.

You should allow people (including yourself) to fail occasionally and should plan for some failure in your schedule. If there is never any failure, there can be no sense of adventure. If there are not occasional failures, you are not trying hard enough. When someone fails, you should be as gentle as you can with them while not treating them as though they had succeeded.

Try to get each team member to buy in and be well motivated. Ask each of them explicitly what they need to be well-motivated if they are not. You may have to leave them dissatisfied, but you should know what everybody desires.

You can't give up on someone who is intentionally not carrying their share of the load because of low morale or dissatisfaction and just let them be slack. You must try to get them well-motivated and productive. As long as you have the patience, keep this up. When your patience is exhausted, fire them. You cannot allow someone who is intentionally working below their level to remain on the team, since it is not fair to the team.

Make it clear to the strong members of your team that you think they are strong by saying so in public. Praise should be public and criticism private.

The strong members of the team will naturally have more difficult tasks than the weak members of the team. This is perfectly natural and nobody will be bothered by it as long as everyone works hard.

It is an odd fact that is not reflected in salaries that a good programmer is more productive than 10 bad programmers. This creates a strange situation. It will often be true that you could move faster if your weak programmers would just get out of the way. If you did this you would in fact make more progress in the short term. However, your tribe would lose some important benefits, namely the training of the weaker members, the spreading of tribal knowledge, and the ability to recover from the loss of the strong members. The strong must be gentle in this regard and consider the issue from all angles.

You can often give the stronger team members challenging, but carefully delineated, tasks.

Getting the Most From Your Teammates

To get the most from your team-mates, develop a good team spirit and try to keep every individual both personally challenged and personally engaged.

To develop team spirit, corny stuff like logoized clothing and parties are good, but not as good as personal respect. If everyone respects everyone else, nobody will want to let anybody down. Team spirit is created when people make sacrifices for the team and think in terms of the good of the team before their own personal good. As a leader, you can't ask for more than you give yourself in this respect.

One of the keys to team leadership is to facilitate consensus so that everyone has buy in. This occasionally means allowing your team-mates to be wrong. That is, if it does not harm the project too much, you must let some of your team do things their own way, based on consensus, even if you believe with great confidence it is the wrong thing to do. When this happens, don't agree, simply disagree openly and accept the consensus. Don't sound hurt, or like you're being forced into it, simply state that you disagree but think the consensus of the team is more important. This will often cause them to backtrack. Don't insist that they go through with their initial plan if they do backtrack.

If there is an individual who will not consent after you have discussed the issues from all appropriate sides, simply assert that you have to make a decision and that is what your decision is. If there is a way to judge if your decision will be wrong or if it is later shown to be wrong, switch as quickly as you can and recognize the persons who were right.

Ask your team, both as a group and individually, what they think would create team spirit and make for an effective team.

Praise frequently rather than lavishly. Especially praise those who disagree with you when they are praiseworthy. Praise in public and criticize in private; with one exception: sometimes growth or the correction of a fault can't be praised without drawing embarrassing attention to the original fault, so that growth should be praised in private.